About this Policy

MAYER GROUP CO., LTD. (herein referred to as “MAYER Group,” “we,” “us,” or “our”), registered under DBD number 830026110030038, is committed to safeguarding the privacy of your personal data in accordance with Thailand's Personal Data Protection Act (PDPA).
This Privacy Policy explains how we and our related entities collect, use, disclose, and manage your personal information. By using our services—such as making a reservation, applying for membership, communicating with us, or visiting our website—you consent to the practices outlined in this policy.
We may update this Privacy Policy periodically. Please check our website regularly to stay informed of any updates. All personal information collected will be governed by the most recent version of this Privacy Policy.
 
Information We Collect
The type of information we collect depends on your interactions with us. It may include:

• Identity details: name, address, date of birth, occupation, phone number, and email address.

• Membership or reservation data: information provided when applying for or managing membership and bookings.

• Promotions and marketing: details shared when participating in activities such as contests, surveys, or subscribing to newsletters.

• Financial information: bank, credit, or debit card details when making purchases, along with your communication records with us.

• Website usage: such as IP address, browser type, and activity on our website.
   

 
Why We Collect Your Information
We collect and use your personal information for purposes such as:

• Operating our business.

• Providing products and services effectively.

• Processing membership or reservation applications.

• Managing ongoing customer or membership relationships.

• Communicating with you, including responding to inquiries or complaints.

• Complying with legal and regulatory requirements.

• Conducting direct marketing, including promotions and special offers.

• Improving our websites and services.
   

We do not sell, trade, or disclose your information for secondary purposes without your consent unless required by law.
 
Storage and Security
We take appropriate steps to protect your personal data from loss, misuse, or unauthorized access. In the event of a data breach, we will notify you promptly.
Your data will be retained only as long as necessary for its intended purpose or as legally required. When no longer needed, it will be securely destroyed or anonymized.
 
Cookies and Website Use
When you visit our website, we may collect anonymous information such as IP address, referring URL, pages visited, and browser details.
Cookies may also be used to enhance your online experience. You may disable cookies through your browser, though some website features may be limited.
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites, and we encourage you to review their policies.
 
Marketing and Opt-Out
We may use your personal information for:

• Marketing our products and services.

• Notifying you about events, promotions, and offers.

• Analyzing our services to improve and develop new offerings.
   

You may opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
 
Accuracy of Information
We take reasonable steps to ensure personal data is accurate and current. If you believe your information is incorrect or outdated, you may request an update by contacting our Privacy Officer.
 
Access to Your Data
You have the right to request access to the personal information we hold about you. Requests may require identity verification and must be submitted in writing. A reasonable administration fee may apply.
 
Sensitive Information
We do not collect sensitive information unless essential to our business functions and with your prior consent.
 
Government Identifiers
We do not use government-issued identifiers (such as tax file numbers) to identify you.
 
Complaints
If you believe we have not complied with this Privacy Policy or PDPA obligations, please direct your complaint to our Privacy Officer. We will investigate and respond within a reasonable timeframe.
If you remain dissatisfied, you may contact:
PDPA Thailand
📧 Email: pdpa@dbcgroup.asia
🌐 Website: https://pdpathailand.com/en/
📞 Phone: 02 029 0707
 
Contact Us
For any questions, requests, or complaints about this Privacy Policy, please contact:
Privacy Officer
MAYER GROUP CO., LTD.
DBD No. 830026110030038
26/85 Moo 9, Chalong Sub-district,
Mueang Phuket District,
Phuket Province, Thailand
📞 Tel: +66640488159
📧 Email: support@mayergroup.co